APTN does not ask our Providers to change their billing practices. Our claims submission process should follow your normal course of practice.

Should you ever have questions or concerns, please contact our customer service center at customerservice@aptncare.com.

If you have questions about our clients or the claims they have paid please email the specific issue to claimsinquiries@aptncare.com.

We look forward to working with you and appreciate your participation in our network.